My bike story just got a lot uglier ....

So I ordered this great Forge bike on Target.com on 1/6 ... since this was the only reseller of Forge that I could find. I really liked the bike, and the price, expecially since I would be doing light fitness riding, to break up my walking routine.

So Target ships me the wrong bike, and I then ship the bike back to Target.com. Bye the way all of this shipping requires me to take off time from work. The least Target could have done was let me take it back to my local Target store, but no that would be over the top customer service.

So Target ships the correct bike (I assume that ... I still do not have the bike delivered ... read on) via UPS. UPS does not contact me on the day of delivery, and they leave a little note stuck in the door, that they will try a second attempt on 1/17 between 2PM and 5PM. So my wife arranges to be off from work and waits all afternoon for UPS to deliver the bike.

No bike delivery for me!

I call UPS customer support, and find out that they accidentally shipped my bike to Jacsonville, FL, and would deliver it on 1/18, but someone had to accept delivery, and sign for the bike.

Well we can't take more time off from work for these two stupid companies. So I suggested that they could deliver the bike to my office on 1/18. Not UPS ... they have to ship the bike to another UPS depot that services the area where my office is located. Result ... now they say they will deliver the bike on 1/21!

Duh!

Bye the way ... not once has anyone I've talked to at Target, or UPS ... said they were sorry for this incredilbly poor level of service.

I actually think I will cancel the order, and needless to say will never shop Target.com!

Fed-X rules!